iopnetworking.blogg.se - Skype sign in problem

Go to “C:\Users\user\AppData\ Roaming \Microsoft\Crypto\RSA.

I actually just did all 3 steps at once versus doing each one at a time and it worked great for me.Īs part of clearing Lync’s (or Skype’s) cache, we also need to delete the RSA (encryption key). Open the registry editor (Start + R -> type regedit -> Enter), go to “HKEY_CURRENT_USER\Software\Microsoft\office\15.0\Lync (or Skype)” and delete the specific user’s expandable sip profile folder (the one that contains the user’s email address to sign in to Lync (or Skype)):.Go to “C:\Users\Username\Appdata\Local\Microsoft\Office\15.0\Lync (or Skype)\ Tracing\” and Delete All files.Go to “C:\Users\Username\Appdata\Local\Microsoft\Office\15.0\Lync (or Skype)\” and delete the specific user’s sip (Session Initiation Protocol) folder.Then – type in the login details and password again and try to log in. Open Lync/Skype login window, and click on “delete my sign-in info”. If one doesn’t work for you – keep going and try the next one. Uninstalling and reinstalling Office 365 software is not going to help you. If the problem continues, please contact your support team”. “Cant sign in to Lync – There was a problem acquiring a personal certificate required to sign in. When done, try signing in to Skype for Business and check to see whether or not the problem has been resolved.Lync/Skype Error message when signing in: Type the following into both the Internal server name box and the External server name box:.

Click on Advanced after your email address, and select Manual configuration.

On the sign-in page in Skype for Business, click on the gear and then click on Personal.

To try and fix this problem by yourself, you need to: However, if the problem doesn’t go away on its own, fear not as there is something that you can do to try and get rid of this problem yourself. If you are experiencing this problem because the Lync server Skype for Business is trying to access is actually unresponsive, the problem should sort itself out in a few hours, and all you have to do is wait. This problem occurs either because DNS records related to Skype for Business haven’t been added to your computer or couldn’t be found by the application, or because the Lync server that Skype for Business is trying to access in order to sign you in is not responding.